Globestec offers an offshore support and development center for the client in India.

Globestec understands the client’s need to cut support costs and thereby propose a unique pricing model to the client wherein a mutually agreed billing slab/month will be decided on. Additional support needs will be billed to actual. Through this model, the client will be getting low cost and high quality offshore support services and access to high skilled resources.

Thus at least one support expert is available, at any time, to take care of an issue which needs to be resolved on an urgent basis. This unique, innovative single-shore model of service offering easily ensures that the learning from a project are correctly applied on another, and there is immediate benefit to the client.

The quality support offering by Globestec, enables its client to release its critical IT support resources for other strategic tasks within the company.